» Questions + Answers - Vancouver Design Development Hosting Marketing

Web hosting is the renting space and bandwidth so you may publish your web site and make it accessible online. You may opt for free hosting, which is typically supported by some form of advertising - banners and pop ups. Or, you may secure professional paid web hosting. It's your business.

A domain name is a series of characters which identifies a specific IP address, which in turn uniquely identifies a website on the Internet. Domain names are easy to remember, easy to type alternatives to remembering a lengthy sequence of numbers. Registering a domain name is like putting your business' name in a phone book. Should someone want to find you on the Internet, they will type in your website address. A domain name service will look up the exact address of your company's website is located on the Internet.

Domain name transfers are generally completed within 48 hours.

Once we've received a copy of your registry modification request, we are able to assist as long as you contact us beforehand. Unless there's a discrepancy in the request, DDWM is NOT holding up your transfer. Contact us directly with any further questions you may have.

You can change the DNS records at any time. However, per ICANN regulations, you cannot change the registrar for 60 days following a new registration. After that time, you can request a transfer through the receiving registrar and we will be notified of the move.

You have the option of registering your domain name for anywhere from one ( 1) to ten ( 10 ) years.

No. Once a registration is complete, it is valid for the time frame specified in the purchase and is non-refundable.

When picking a website hosting plan, you need to have an idea of what your website goal is and its roughed out structure, then factor in a bit of room for growth. We've set-up our website hosting packages to keep matters simple and straight-forward: basic hosting, application hosting and ecommerce hosting.

Of course not. In fact, we've worked with many clients who maintain their own IT infrastructure, building web applications directly on their servers. Should we host your website, you may move your website to another web hosting service at any time so long as your hosting account is paid up. Should we have had the pleasure of designing and/or developing your website, we also provide you with a complete copy of the website for your own retention and back-up requirements.

No web hosting service can guarantee 100% up-time. Nevertheless, we can boast about our web hosting service having had 100% up-time for several years now. However, should our hosting servers experience any difficulties, we do have all necessary backups ready to deal with any issue quickly and efficiently. As such, we offer our 99.99% up-time guarantee, which is pretty much standard in the website hosting industry.

You needn't be afraid of the lack of the web space. Even our least expensive hosting package comes with sufficient disk space to host a large website. Click on our 'host' menu option at the top for more details on your various website hosting options.

The Secure Socket Layer protocol was created by Netscape to ensure secure transactions between web servers and browsers. The protocol uses a third party, a Certificate Authority (CA), to identify one or both ends of transactions. The encryption uses a private key/public key pair to ensure the data can be encrypted by one key but can only be decrypted by the other key pair. The keys are similar in nature and can be used alternatively: what one key encrypts, the other key pair can decrypt. SSL certificates are suggested (and in some instances, mandated by law) for web applications involving the transfer of ANY sensitive data, such as financial or personal information forms, sign in or log in forms, website content forms, etc. They help encrypt data transferred to and from your site and protect against session hijacking attacks.

Yes! Our web hosting plans enable our clients to connect to and manage their websites using FTP. Upload files easily and quickly using any FTP client. Further instructions on using FTP are sent to you on subscribing to our website hosting services. Should you not be familiar with uploading files via FTP, we'll be happy to help.

Yes! Some web hosting companies do not support this feature but with all of our website hosting plans you can access your website using either "www.yourdomain.com" or "yourdomain.com".

Your website hosting account will be setup immediately. You will receive an email confirmation with your sign in and FTP information once your account is setup. You may not be able to upload files to your account for up to 24-48 hours due to propagation of your domain.